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Privacy Policy

Last Updated: August 30, 2026

Creekstone Estates Homeowners Association, Inc. (“Creekstone Estates,” “we,” “our,” or “us”) respects the privacy of residents, prospective residents, visitors, tennis participants, and others who use CreekstoneOnline.com. This Privacy Policy describes the types of information that may be collected through this website and how that information may be used.

Information We Collect

We may collect information that you voluntarily provide through forms on CreekstoneOnline.com, including your name, address, telephone number, email address, and other information necessary to respond to a request or provide community-related services.

Certain forms may request additional information appropriate to the service being requested. For example, tennis registration forms may collect participant information, program preferences, emergency contact information, and relevant allergy or medical information provided by a parent or guardian.

How We Use Information

Information submitted through CreekstoneOnline.com may be used to:

  • Respond to inquiries and requests;
  • Administer community programs and activities;
  • Process tennis registrations and team requests;
  • Communicate with residents, participants, parents, guardians, and other users;
  • Process payments when applicable; and
  • Maintain and administer the Creekstone Estates website and related community services.

Information submitted for tennis programs may be provided to the Creekstone Estates tennis professionals and organizations involved in administering those programs.

Payments

Certain payments made through CreekstoneOnline.com may be processed using third-party payment services such as Stripe. Creekstone Estates does not use this website to directly store complete payment card information. Payment information is processed by the applicable payment service provider and is subject to that provider’s privacy and security practices.

Other program fees may be arranged and paid directly to the applicable Creekstone Estates tennis professional or service provider.

Third-Party Services

CreekstoneOnline.com and related community services may use or link to third-party services, including FRONTSTEPS, Google, Stripe, and other service providers. Information provided directly to a third-party service is governed by that provider’s applicable privacy policy and terms.

Links to external websites are provided for convenience. Creekstone Estates is not responsible for the privacy practices or content of websites operated by third parties.

Cookies and Website Technology

CreekstoneOnline.com and its service providers may use cookies and similar technologies necessary for website operation, security, functionality, analytics, spam prevention, and other website services.

Children’s Information

Information concerning minors may be submitted by a parent or guardian for participation in Creekstone Estates programs, including junior tennis programs. Parents and guardians should provide only information reasonably necessary for registration, participation, emergency contact, and participant safety.

Information Sharing

Creekstone Estates does not sell personal information collected through CreekstoneOnline.com.

Information may be shared with community management, authorized volunteers, tennis professionals, contractors, or service providers when reasonably necessary to administer the community, respond to a request, provide a requested service, or operate the website.

Information may also be disclosed when required by law or when reasonably necessary to protect the rights, property, safety, or security of Creekstone Estates or others.

Information Security

Reasonable administrative and technical measures are used to protect information submitted through CreekstoneOnline.com. However, no website, electronic communication, or online information system can be guaranteed to be completely secure.

Privacy Questions

Questions regarding this Privacy Policy or information submitted through CreekstoneOnline.com may be directed to:

Creekstone Estates Homeowners Association, Inc.
Cumming, Georgia
Email: creekstonehelp@gmail.com

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in Creekstone Estates’ website, programs, service providers, or practices. The current version will be posted on this page with the applicable last-updated date.